FAQs

Are all your shoes genuine leather?

Yes! La Plume shoes are made of high quality leather. Both the upper and inner sole is genuine leather.

Where are your shoes manufactured?

La Plume shoes are made in Northern Italy.

How does your EU size correspond to the US size?

35  4.5 - 5
36 5.5 - 6
37 6.5 - 7
38 7.5 - 8
39 8.5 - 9
40 9.5 - 10
41 10.5 - 11
42 11.5 - 12

 

Do you offer free shipping?

Yes! We do offer free shipping in the USA. Please see our shipping and return policy here

Do you ship outside the U.S.?    

La Plume Shoes gladly ships worldwide. Our international shipping policy may be viewed here.

Do you accept returns?

La Plume shoes wants you to be completely satisfied with every pair of shoes you purchase on our website. If you are not satisfied, you may return unused products in its original packaging within 30 days from when you received it. Please see our return policy here

Can I exchange the pair of shoes I purchased for another size of style?

Absolutely! Please reach out to us at hello@laplumeshoes.com or call us at 347-934-3033 so that we can process the exchange. You will get the shoes you need and it won't cost you any shipping or return fees!

Where do La Plume shoes ship from?

We ship out of New York State.

May I place an order over the phone?

Yes! Our staff is available to assist customers with phone orders. You can call 347-934-3033 if there is no answer please leave a message and an associate will call you back.